Terms of Service

Effective Date: October 4, 2025

Last Updated: October 4, 2025

Welcome to DiAiz. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Definitions

• "Company" (referred to as "we," "us," or "our") refers to DiAiz
• "Service" refers to the website and all related services provided by DiAiz
• "User" or "Customer" refers to anyone who accesses or uses our Service
• "Products" refers to any goods or services offered through our website

3. Eligibility

You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You will use the Service in compliance with all applicable laws
• All information you provide is accurate and complete

4. Account Registration

To make purchases, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

5. Products and Services

Product Information

We strive to provide accurate product descriptions, but we do not warrant that product descriptions are accurate, complete, or error-free.

Pricing

• All prices are in USD and subject to change without notice
• Prices do not include applicable taxes, or handling fees
• We reserve the right to correct pricing errors

Availability

Product availability is subject to change. We reserve the right to discontinue products at any time.

6. Orders and Payment

Order Acceptance

Your order is an offer to purchase products. We reserve the right to accept or decline any order for any reason.

Payment

• Payment is due at the time of purchase
• You authorize us to charge your payment method for all fees and charges
• You are responsible for all charges, including unauthorized use

Order Confirmation

You will receive an email confirmation when your order is placed and when it ships.

7. Shipping and Delivery

• Shipping costs and delivery times are estimates
• Risk of loss passes to you upon delivery to the carrier
• We are not responsible for shipping delays beyond our control
• International customers are responsible for customs duties and taxes

8. Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds. Returns must be made within [30] days of purchase in original condition.

9. Prohibited Uses

You may not use our Service:

• For any unlawful purpose or to solicit unlawful acts
• To violate any international, federal, provincial, or state regulations or laws
• To transmit or procure sending of any advertising or promotional material
• To impersonate or attempt to impersonate the Company or employees
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To engage in any automated use of the system

10. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by DiAiz and are protected by:

• United States and international copyright laws
• Trademark laws
• Other intellectual property rights

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

11. User Content

You may submit reviews, comments, or other content. By submitting content, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such content.

12. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR COMPLETENESS

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIAIZ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS OR SERVICES IN QUESTION.

15. Indemnification

You agree to defend, indemnify, and hold harmless DiAiz from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights

16. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Haikou, Hainan Province, China.

We operate our business from China and comply with all applicable international e-commerce, data protection, and consumer protection standards to ensure a safe and transparent shopping experience for all customers.

18. Dispute Resolution

Binding Arbitration

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

Class Action Waiver

You agree that any arbitration shall be limited to the dispute between us and you individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

19. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service constitutes acceptance of the modified Terms.

21. Contact Information

If you have any questions about these Terms, please contact us:

DiAiz
Email: [vip001@diaiz.com]
Phone: [+86 13571813823]
Address: [Room 2025-ZC-1707, Rainforest Space Incubator, Haikou Zhongguancun Information Valley Innovation Center, No. 1, Haoyuan Road, Nanhai Avenue, Jinyu Subdistrict, Longhua District, Haikou City, 570100 Hainan, China]

22. Entire Agreement

These Terms constitute the entire agreement between you and DiAiz regarding the use of the Service and supersede all prior agreements and understandings.

These Terms of Service comply with applicable U.S. federal and state laws governing e-commerce transactions.